The service is available from 6:00 p.m. to 9:00 a.m. of the following morning every weekday. On Sunday and non-working days the service is available round the clock.
Calls are free.

The qualified staff of the Real Estate Management Office is in charge, and can arrange for the necessary interventions to be carried out, even during closing hours, or provide for the activation of maintenance services within specific timescales.

All calls are traceable and recorded for transparency and responsability reasons, subject to consent to the processing of personal data.